Return Policy
Effective Date: 01-JAN-25
We aim to provide the best gifting experience. However, if you are not satisfied with your order, you may return it under the following conditions:
1. Eligibility for Return
- Items must be unused, unopened, and in their original packaging.
- Items must be returned within 7 days of delivery.
- Personalized or perishable items (e.g., cakes, flowers) are not eligible for return.
2. Return Process
- Contact us at [Insert Email/Phone Number] with your order number and reason for return.
- Once approved, send the product to our return address.
- Shipping costs for returns are the responsibility of the customer unless the product is defective.
3. Non-Returnable Items
- Gift cards, personalized products, cakes, and flowers.
- Damaged items due to customer misuse.